Confidentiality

The College Welfare Team, comprising the Welfare Officers and such Officers as are appointed to roles concerning student welfare, is committed to providing members of the college with support in all areas pertaining to their welfare needs.

The College Welfare Team is a confidential service, but confidentiality may be widened to the Student Advice Service (CUSU-GU Welfare and Rights Officer, CUSU Education Officer, CUSU Women's Officer and CUSU-GU Student Advisor); nothing told to the College Welfare Team Officers, or the Student Advice Service Officers, will be revealed to anyone outside of the College Welfare Team or the Student Advice Service without the individual's express permission, except in certain situations as outlined below.

Both the College Welfare Team and the Student Advice Service believe that all students have the right to this confidentiality in order to feel that they can trust the Welfare Team and Student Advice Service Officers.

The College Welfare Team and Student Advice Service Officers may share information about a service user amongst themselves, if they believe this is in the user's best interest or if it is appropriate. This will remain confidential within the group.

Procedure for Breaching Confidentiality

In very rare circumstances it may be necessary to break confidentiality. There are only two situations in which confidentiality will be breached:

i. Where there appears to be a serious and imminent risk to the student's own or to others' safety, for example, suicide.

ii. Where the law requires disclosure for the prevention and detection of terrorism.

Breaching confidentiality will only be done in extreme cases, and when those Officers involved believe it is in the student user's best interest to do so. If confidentiality is to be breached and time allows, College Officers will endeavour to consult the Student Advice Service and other members of the College Welfare Team and ask for their advice.

Ultimately it is up to the Officer involved to make the final decision as to whether confidentiality should be breached under the requirements made above. Wherever possible, the student in question will be informed that a breach is necessary, and asked for their consent.

The breach of confidentiality must be recorded, with the following information provided:

i. Name of the student and brief outline of the situation, specifying the reason that confidentiality is being breached.

ii. Who has been consulted before making this decision.

iii. What would be achieved by breaching confidentiality.

iv. To whom confidentiality has been breached.

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